Contents & reconstruction
Textile, rug and upholstery restoration
Rugs, curtains, bedding and upholstery washed off site, on equipment no household has, by people who'll tell you before they collect a piece whether it's worth washing.
Fabric and floor coverings don't all fail the same way, and treating them as one problem is how good pieces get thrown out with ruined ones. Wool tolerates washing in a way silk doesn't, and a tufted rug's dye or backing can fail in ways that don't reverse once they've happened.
So every piece is looked at before it's collected, not after. What goes to the plant is washed on a floor built for it — sloped to a drain, with more water than a household machine could move — and dried under moving air rather than however it happens to land.
What we check before a piece leaves your house
Fibre and construction first: hand-knotted wool behaves very differently from a machine-tufted rug with a latex backing, which is usually the part that fails. Then a colourfastness check on a hidden corner, because a full wash is the wrong place to discover a dye isn't stable.
Pricing follows from that look — by piece, by size and construction, not a flat per-room figure that overcharges a small rug and undercharges a large one. You get the number before anything is collected.
The two failures that don't reverse
Dye bleed happens when colour that isn't fully fixed moves under saturation. Once it's moved, washing does not move it back.
Delamination is the tufted rug's failure: prolonged damp breaks down the latex holding the pile to its backing until the pile separates. Hand-knotted rugs, with no latex layer, are far more forgiving of the same wetting.
What doesn't come back, and what happens to it
Upholstered foam that's been sitting in contaminated water is usually one of the things we recommend replacing rather than cleaning — foam holds what it sits in, and cleaning doesn't reliably remove that.
Where a piece genuinely isn't worth restoring, that's your decision with the assessment in hand, not ours to make for you. Keep it, donate it or discard it — both the piece and the finding are yours either way.
Some of it will not be saved. Some of it will not be saved, and you deserve to hear that on day one rather than after the cleaning bill. Water and smoke both sort belongings into three piles: things that clean up completely, things that can be restored for less than replacing them, and things where the cleaning costs more than the object is worth or where nothing will make them safe again — porous items soaked in category-three water, most soaked mattresses and upholstered foam, some heat-warped electronics. Anyone who tells you everything is recoverable is describing their invoice, not your possessions. We will tell you which pile a thing is in before we spend your money on it, and we will tell you when the honest answer is to replace it.
Included as standard
What the job actually includes
An in-home assessment first
Fibre, construction and condition checked before anything is collected.
A colourfastness check
A hidden corner tested before the whole piece goes into a wash.
Off-site washing on a sloped floor
Full immersion a household machine can't manage.
Construction-appropriate handling
Hand-knotted wool washed differently from a tufted, latex-backed rug.
Controlled drying under moving air
Dried flat and evenly, which keeps a rug from coming back wavy.
A written per-piece assessment
What will clean up, what's worth restoring, and what genuinely isn't.
Return or disposal, your choice
Restored pieces returned; pieces we advise against restoring stay yours.
When to call us
Signs this is the job you need
- A rug, sofa or curtains sat in or near standing water for any length of time
- The water involved came from a drain or anything worse than a clean supply line
- A rug feels heavier than usual or the backing feels soft underneath the pile
- Colour has already started moving from one part of a piece into another
- Upholstered furniture was wet and has started to smell, particularly the cushions
- You want a professional opinion before paying to wash something that might not be worth it
Textile, rug and upholstery restoration — what it costs
- Per piece, by size and construction. Assessed before anything is collected.$180 – $2,400
This is the range this job actually lands in, not a headline figure. The low end is a straightforward version of the work; the high end is one with a hard access problem, an old service, or something that has to be opened up before anybody can be certain. We tell you which one you have after we have looked, and the written quote says where the price could still move and why.
Questions we are actually asked
Textiles & rugs — frequently asked
Will my rug come back exactly like it was?
Not always, and we'd rather say so before we collect it than after. A wool rug assessed and washed promptly often comes back close to original condition. One that's been wet for days, or already shows dye movement, may come back cleaner but changed.
Can you clean my sofa in my house instead of taking it?
For a light, clean-water wetting, sometimes. Once a cushion or frame has taken a real soaking, surface cleaning doesn't reach what's inside the foam — and soaked foam is often one of the things we recommend replacing outright.
Why does the price vary so much between pieces?
Because size and construction drive cost more than the room does. A small machine-made rug and a large hand-knotted one are entirely different jobs, and a piece needing its backing addressed costs more than one that only needs washing.
Related work
Often needed alongside this
Contents cleaning
Cleaning what came out of the building, on a bench, with the ones that will not clean set aside and listed.
$1,200 – $9,000
Pack-out & inventory
Everything photographed, listed and boxed before it leaves, so that what comes back is what went out.
$1,800 – $9,000
Water damage restoration
The whole job from the first hour to the last moisture reading — extraction, drying, and the repairs that put the room back.
$1,800 – $9,400
Sewage cleanup
Contaminated water is a different job with different rules, and most of what it touches does not come back.
$2,600 – $11,000Somebody who does the work will come and look
Book a visit
Telephone and you will get somebody on this crew rather than a call centre, at any hour. The emergency assessment is free inside our service area and you keep the written findings whether or not you use us. If what you describe will keep until the morning, we will tell you that instead of sending a van.