Storm, sewage & biohazard
Vandalism and graffiti cleanup
Securing the opening first, then getting the marks off, priced by the surface rather than how upsetting it looks. Painted brick and porous masonry are the expensive part.
Vandalism is two jobs on one invoice: making the property secure — a broken window, a forced door — and removing whatever was done to the surfaces. The first happens immediately; the second depends on what was marked and what it was marked on.
Paint or marker on a sealed, non-porous surface generally comes off cleanly and quickly. The same marks on painted brick or unsealed masonry are a different job: the pigment gets into the material rather than sitting on it, and removing it without damage is slow, careful work.
Secure the opening first
A broken window or forced door left open invites a second loss, so it gets closed the same day, before anything else is touched — the same board-up service we use after a storm, priced by opening.
If a lock or door was damaged getting in, we will tell you plainly whether that is ours to fix or a locksmith's job, rather than take on work we would rather hand off properly.
Getting the marks off, and what it costs
Paint or marker on glass, metal or sealed siding comes off with the right solvent, usually finished in an afternoon. Painted or unsealed masonry is the expensive half: pigment migrates into the pores rather than sitting on the surface, and removing it means a solvent poultice over hours or days, not a quick wipe-down. Scrubbing or pressure-washing instead drives the pigment deeper and can damage the masonry face.
Most jobs land between $700 and $5,200, and the surface decides where in that range, not the size of the area. A large area of glass or metal can be near the bottom; a modest area of painted brick can be near the top. Board-up, where needed, is priced separately.
What we ask you to sign, and what we do not
Commercial vandalism tends to arrive with pressure to sign something quickly — a tenant wants the shopfront usable, a landlord wants it off their desk. What we ask you to sign on that first visit covers the emergency securing only, scope and price on the same page, and it stops there.
It is not an open authority to bill whatever the surface work becomes, and we do not ask for broader authorisation while you are standing in front of a broken window. If a claim is being made, a police report reference is normally wanted before it is filed, and we will tell you to get one.
Emergency measures fit on one page. The paper we ask you to sign in the first hour authorises emergency work only — extraction, drying equipment, board-up — with the scope and the rate on the same page, and it ends when the emergency does. It is not an open-ended authority to bill whatever the job becomes, and it is not an assignment of your insurance benefits. We do not use assignment-of-benefits agreements at all. If somebody hands you a form at midnight that signs your claim over to them, or that authorises unspecified work at unspecified prices, do not sign it — not ours, and not anybody's. Read it in the morning. Anything that genuinely cannot wait until morning is an emergency measure that fits on one page.
Included as standard
What the job actually includes
Emergency board-up, same day
Openings closed and secured before anything else.
Surface identified before pricing
Non-porous versus painted or unsealed masonry — different jobs entirely.
Solvent removal on hard surfaces
Glass, metal and sealed siding, without damaging the finish.
Poultice treatment on masonry
Slower, surface-safe process for painted brick and porous block.
Photographs before anything is removed
For your record and a police report reference.
A one-page emergency authorisation
Securing work only — scope and price on the same page.
When to call us
Signs this is the job you need
- A broken window, forced door, or damaged lock needing to be secured
- Paint or marker on glass, metal or sealed siding
- Paint or marker on painted or unsealed brick or block
- A shopfront or lobby that needs to reopen quickly
- Damage severe enough that a police report has already been filed
- Repeated marking on the same surface after an earlier cleaning
Vandalism and graffiti cleanup — what it costs
- Surface dependent. Masonry and painted brick are the expensive ones.$700 – $5,200
This is the range this job actually lands in, not a headline figure. The low end is a straightforward version of the work; the high end is one with a hard access problem, an old service, or something that has to be opened up before anybody can be certain. We tell you which one you have after we have looked, and the written quote says where the price could still move and why.
Questions we are actually asked
Vandalism cleanup — frequently asked
Do I need a police report?
Usually, yes, if you intend to make a claim — most insurers and commercial leases want a reference before they will look at vandalism damage. We will remind you to get one, and we photograph the damage before anything is cleaned.
Can you get graffiti off brick completely?
Often, but not always, and we would rather say that before we start than promise a result we cannot guarantee. Pigment on unpainted masonry usually lifts well with a poultice. Pigment on masonry that was already painted, or on very porous brick, can leave a faint shadow, and scrubbing only damages the surface further.
What am I actually signing when you show up?
One page, covering the emergency securing only — what it is, and what it costs — nothing beyond that. It is not an authorisation to bill whatever the surface work becomes, and we will not ask for anything broader while you are standing in front of a broken window.
Related work
Often needed alongside this
Board-up & tarping
Closing the building the same night, so that weather and strangers are not the second loss after the first one.
$650 – $2,400
Commercial restoration
Shops, restaurants and small apartment buildings, sequenced so that as little as possible has to close.
By assessment
Reconstruction
Putting the building back — drywall, trim, paint, kitchens and baths — under one contract with the drying.
$12,000 – $95,000
Storm damage
Water that came in through the roof rather than the pipes — secured first, dried second, rebuilt third.
$1,900 – $16,000Somebody who does the work will come and look
Book a visit
Telephone and you will get somebody on this crew rather than a call centre, at any hour. The emergency assessment is free inside our service area and you keep the written findings whether or not you use us. If what you describe will keep until the morning, we will tell you that instead of sending a van.